This page describes the privacy practices for Susan Kare Design and includes:

  • The categories of personally identifiable information
  • What information is gathered/tracked
  • How the information is used
  • Who information is shared with
  • How to make changes in your information

Effective Date: 11/1/2010

Last Revised: 11/1/2010

Personally Identifiable Information Collection and Use
The categories of information are: transactional information, relational information and website usage or statistics. Susan Kare Design is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Susan Kare Design collects information from our users at several different points on our website.

Susan Kare Design complies with state laws regarding privacy including the California Online Privacy Protection Act, effective July 1, 2004.

Susan Kare Design does not sell, share, or rent your information. Your information will only be used by Susan Kare Design and vendors or partners who are responsible for fulfilling your order, except for the following circumstances:

(1) We may share your personal information to respond to subpoenas, court orders, or legal process, to establish or exercise our legal rights, or to defend against legal claims and if, in our judgment in such circumstances, disclosure is required or appropriate.

(2) We may share your personal information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of these Terms and Conditions, or as otherwise required by law.

We may automatically receive and record information on our server logs from your browser, including your IP address, cookies, and the pages you request. If your web browser preferences are set to reject all cookies, you may not be able to use some features of this website and you may not be able to take full advantage of all offerings.

Forms for Registrations
Our site’s forms require customers to give us contact information such as name, email address and customer information to register for our newsletter or to receive customer communications from us.

We do not sell, share, or rent this information to anyone outside Susan Kare Design.

Relationship Messages
New customers who register or sign up for our newsletter, place ads, register for our forum or subscribe to any of our services will receive e-mail messages and an opt-in newsletter from us. Established customers will occasionally receive information on products, promotions, event notifications, listings, and a newsletter. Messages are used to communicate information including but not limited to order status, listings, promotions, newsletters, surveys, and other information.

Customers who wish to not receive communications from Susan Kare Design can use our opt-out/unsubscribe links. The preferred method of unsubscribing is to use the links in the communications. You can also unsubscribe to any message by sending a note to [email protected] with REMOVE in the subject line.

Permission Marketing
Susan Kare Design complies with the CAN-SPAM act of 2003, effective January 1, 2004 and respects the privacy of individuals and businesses and does not condone or participate in SPAM mailings. From time to time, Susan Kare Design may send email messages to people who may be interested in our products, services, or listing information through the use of opt-in mailing lists from Susan Kare Design’s additional website: If you believe that you have received such a message in error, please follow the directions in the email message to unsubscribe or remove yourself from the list. In any case, you can always send an email to [email protected] for changes.

Any voluntary feedback information provided is used by Susan Kare Design to understand and respond to our customer requirements, concerns, and better enable us to meet their needs. This information is never shared with anyone outside our company. From time to time, we will ask customers and visitors to the site to participate in voluntary surveys to help us further enhance our service. These surveys are important to us but are entirely voluntary.

Referral Programs / Forward to a Friend / Email page to a Friend link
If a visitor to our site elects to use our referral programs to inform a friend, we ask you to enter email addresses of friends who may want to know about our products and services. Susan Kare Design stores this information for the sole purpose of sending email communications including a one-time email inviting them to view our site and see the products and services we offer.

Occasionally, we will send information on products, special offers, and a newsletter to referral email addresses. Links to email a page to a friend are set to open your mail client and send the page information and link via your mail client. We do not capture any of that information. To unsubscribe from any mailings, follow the instructions in the email message.

We process payments through PayPal using industry standard Secure Sockets Layer (SSL) technology to protect the security of your online order and customer information.  We do not store any credit card information on our site – all information is captured by PayPal and is protected by SSL (HTTPS) security.    When you order from us, you will be taken directly to the PayPal site with an HTTPS secure connection. This ensures that all data transmitted is encrypted using the industry-standard encryption.

To check the security of payment pages, look at the lower left-hand corner of your browser window. If you see a closed lock or unbroken key (depending on your browser), then SSL is active. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from “http” to “https.”

We use industry-standard technology to keep your personal information as secure as possible. However, no data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot guarantee or warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your information, we make efforts to ensure security on our systems. We use secure technology and protection controls to safeguard your personal information.

By using this website, or by providing personal information to us, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of this website. We may post a notice on this website if a security breach occurs. If this happens, you will need a web browser enabling you to view this website. We may also send an email to you at the email address you have provided to us in these circumstances.

If you have any questions about the security at our website, you can send an email to [email protected]

Service Providers
We partner with other third parties to provide specific services such as shopping cart services, credit card cleaning, site statistics, online forums, visitor tracking, newsletters, email notifications, and promotions. When you utilize these services, we share names, or other contact information (email address, organization) necessary for the third party to provide these services. We only share information to complete the transaction or to complete a relational communication. These third parties are not allowed to use personally identifiable information except for the purpose of providing these services to us. Each third party has security policies to protect confidential information.

How To Make Changes By Updating or Correcting Your Information
If a customer’s information changes (such as your email address) you may contact: [email protected] with any changes.

Customers who no longer wish to receive online communications or specific items from us may opt-out or unsubscribe from receiving these communications. Each communication will have a way to unsubscribe from that list. Please carefully follow the instructions on the communication to ensure removal of your name from our lists.  We use SafeUnsubscribe in our emails – this allows you to safely click on the link to unsubscribe. Please allow at least one cycle of mailing for any changes to become effective. Email us at [email protected] if there are any issues or you are concerned about any mailings or communications you receive from us.

Links to Other Sites
This website may contain links to other sites. Please be aware that Susan Kare Design is not responsible for the privacy practices of such other sites or the potential for issues with links. We encourage our customers to be aware when they leave our site to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by

Website Usage: Cookies
A cookie is a piece of data stored on the user’s hard drive containing information about the user. We may use cookies to save information (name, address, phone number, email address). If you have chosen to disable cookies, you can still use some of our services, but you may be required to fill in information each time you sign on.

Website Statistics: Log Files
We use IP addresses to analyze overall trends for our website(s), administer our sites, help diagnose problems with our servers, track customer’s movements, monitor and protect against fraudulent use of our site, and gather broad demographic information for aggregate use. We may from time-to-time aggregate our users’ system information and share that with partners (whom are under confidentiality obligations), but in no case is an individual’s specific system configuration revealed to third parties. We track visits through our site to enable us to analyze aggregate information to help us understand our customer’s and prospects paths through our site and pages visited.

How We Notify You of Changes to Our Policy
If we decide to change any of the terms of our privacy policy, we will post those changes on our website so customers are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify customers by way of an email. Customers will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.